Hei, I use freedome on my Ipad, 9.3.1. I used to be able to switch to Sweden when I visited that country. When i'm abroad I pic Finland to be able to watch finnish tv. Thanks for suååort in this matter.
Do you mean you are not able to change your location to Sweden anymore? And we have checked on your side, we are able to look up this location. Have you try to reinstall the program and check if the issue persist.
We have received the screenshot you sent in earlier. We need your assistance to create a support ticket in order for us to investigate on this issue and I will send you a private message the steps to get the log file from your Ipad.
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Hi leni,
Welcome to our F-Secure Community!
May I know in which OS you installed Freedome on? And which version of Freedome is installed currently?
If you are not able to see it on your current list, could you please send us the screenshot from Freedome?
Thank you.
Hei, I use freedome on my Ipad, 9.3.1. I used to be able to switch to Sweden when I visited that country. When i'm abroad I pic Finland to be able to watch finnish tv. Thanks for suååort in this matter.
Hello leni,
Do you mean you are not able to change your location to Sweden anymore? And we have checked on your side, we are able to look up this location. Have you try to reinstall the program and check if the issue persist.
Thank you.
Hei! It's just how i mean. I'll try to reinstall the app. Thanks.
Hei,
I deleated Freedome and reinstalled it but the problem remains. No Sweden on location list!
Hi Leni,
I will send you a private message regarding this issue.
Thank you.
Leni
Hi Leni,
We have received the screenshot you sent in earlier. We need your assistance to create a support ticket in order for us to investigate on this issue and I will send you a private message the steps to get the log file from your Ipad.
Thank you.
Thanks, I will read the private message.