Could Not Verify Code issue with Multi-device subscription to consolidate old separate subscriptions

VK-73 Posts: 5 Explorer

I have just bought a 7 device subscription to replace and consolidate a bunch of separate subscriptions I held.


The issue I am having is I have been able to update an Android Tablet and a Win 10 PC ok, but now I am finding the code is not accepted on my 2 iphones and 2 Macs.


Admittedly the Macs still have about 40 days to run on the old subscription. But I wanted to try and cut over so it was all mananaged as one subscription.


How do I proceed?  It sems even if I uninstall on the Apple device, a reinstall bring back the old subcription which probably came from the Apple Store App.

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