scan not working

phoedra91

I keep getting this and I've restarted several times

 

 

 

Simon

So, presumably a scheduled scan hasn't been started? Do you have scheduling enabled? Are you able to right click and scan any files or folders manually? Finally, just checking, but do you have any other security or anti virus software on the machine?

Sorry for all the questions. Hopefully someone will come up with some ideas with more information.

Just to say, though, I know this doesn't answer your issue, but it isn't really necessary to do regular full scans, as FS would block anything malicious anyway, should it try to execute, and a virus can't cause any harm until it is executed.

phoedra91

I have malwarebytes, but I have uninstalled, removed and readded the license, reinstalled it and it's working again and the scheduled scan was off before I removed it

Chameni

 

Hello phoedra91,

 

Glad to know it is working now, please monitor on this and revert back if the issue persist.

 

@Simon Thank You

 

Thanks.