F-Secure Safe Renewal problem

Mecreax
Mecreax Posts: 2
in F-Secure Internet Security

Although it is highly probable that i'm just not looking at the right place, I can't seem to find where i can renew my subscription for F-Secure SAFE. When i login on this website i get a message "Subscription expired, renew now" but the only option it gives me is "remind me later". If i try to bypass this problem by trying to buy it from the website it tells me "this e-mail address is already known, try to login and renew your license". 
Please would you tell me how to renew my subscription.

 

Greets,

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  • Mecreax
    Mecreax Posts: 2
    Nvm, i'm just dumb
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  • Chameni
    Chameni Posts: 235 F-Secure Employee

     

    Hello Mecreax,

     

    I'm sorry to hear about your SAFE renewal issues. Regarding your SAFE license issue, could you please open a support ticket as our support team would be able to better check on your account details and advise further?

    Please click here to open a support ticket.

     

    Thank you.

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