No DB updates on "fs protection" product on OSX (b15839)

mawkus

Hi guys,

 

I'm not getting AVDB updates on the OSX client (b15839) . According to "My FS Protection" I should still have 75d left on the license and the client says the subscription is active.

 

The client says "Last successful update check on 5 Apr 2016"

 

XXXXXXXXXX-2 ~% uname -a
Darwin freia-2.local 15.4.0 Darwin Kernel Version 15.4.0: Fri Feb 26 22:08:05 PST 2016; root:xnu-3248.40.184~3/RELEASE_X86_64 x86_64

 

Let me know if you need extra info (or if i'm posting this the wrong place or something).

Have a nice weekend!

 

Cheers,

-Markus

 

EDIT: Removed PII

 

[Deleted User]

Hello Mawkus,

 

Please report it through the beta portal so that our development team can check that.

mawkus

Ah, my bad. Sent the report through the beta portal now.

 

Thanks!