No DB updates on "fs protection" product on OSX (b15839)

mawkus

Hi guys,

 

I'm not getting AVDB updates on the OSX client (b15839) . According to "My FS Protection" I should still have 75d left on the license and the client says the subscription is active.

 

The client says "Last successful update check on 5 Apr 2016"

 

XXXXXXXXXX-2 ~% uname -a
Darwin freia-2.local 15.4.0 Darwin Kernel Version 15.4.0: Fri Feb 26 22:08:05 PST 2016; root:xnu-3248.40.184~3/RELEASE_X86_64 x86_64

 

Let me know if you need extra info (or if i'm posting this the wrong place or something).

Have a nice weekend!

 

Cheers,

-Markus

 

EDIT: Removed PII

 

Ben

Hello Mawkus,

 

Please report it through the beta portal so that our development team can check that.

mawkus

Ah, my bad. Sent the report through the beta portal now.

 

Thanks!