Internet Security 2012 Service Release 1
If Service Release for Internet Security 2012 has not downloaded automatically, try this:
(1) Double-click on F-Secure icon in task tray
(2) Click "Online Safety"
(3) Click "Tasks"
(4) Click "Check for Updates"
This is the ONLY WAY I could get the service release to download on my machine (I'm running XP SP3 & Internet Security 2012).
Hello, If a person is still running FSAV 2011 or FSIS 2011, I think they have not yet been offered the on-screen option to "automagically" upgrade their software to the 2012 version for free, the same way it happened in the previous year.
Please tell us when will this happen?
Same case. I am thinking of leaving it for a while and wait for another update and use it instead.
Please take an FSDIAG from the problematic computer and submit a request to our support:
Creating an FSDIAG file:
I Got this update but got stuck during setup with remove conflicting security product:
However, it does not tell WHICH security product is conflicting.
Assuming it was in conflict with itself, I rebooted the PC, but at startup, windows detected a huge amount of filesystem errors, of which some were definitely fsecure related files. Many files were removed during the automatic chkdsk during startup. I do fear multiple programs were affected by this. Forinstance Outlook does not run anymore.
- no luck on de-installing and re-installing (only the control panel can be de-installed, the virus sanner cannot!!!)
- no luck on stopping services prior to install / update
- running the original installable fails the same, 'cos it starts by downloading this update.
- I did not find any reference to "2012" in Internet Security; it may be that I have FSIS 2011 (neither 2011 is mentioned anywhere)
- No luck in finding THE conflicting security product
- I am running Windows Vista 32-bit
- FSIS is offered to me by my internet provider XS4ALL. I haven't contacted them yet, as this is an F-Secure issue, imo.1 1Like
In response to my previous posting,
The issue with "conflicting security product" has been identified as an F-Secure updater problem
It is possible that I have some OEM version as supplied by/for my ISP, where the updater could not cope with.
The issue that worried me the most (the huge amount of filesystem errors upon restart) is uncleared, but not important anymore as I don't seem to miss any important files, and it has't re-occurred anymore. The system seems stable.
That indicate that the installer is not accepting your subscription key. Kindly refer Gary's reply to your issue.