Freedome crashes after installation.

Nash

Good day,

 

Everytime Freedome is installed, an error occurs and it crashes. There is a conflict between Freeodome and my antivirus, and Freedome's support tool has created a diagnostic report, but i dont know how to send it to F-Secure team in order to fix the problem. 

 

Awaiting your kind support.

 

Thanks.

Chameni

Hi @Nash,

 

Sorry to know about your issue. Could you let us know what is the error message you see, and please open a support ticket here and include the fsdiag to your request so we can investigate better this issue.

 

Thank you.

Nash

Thank you Chameni, I sent the fsdiag and hope to get an answer soon.

Chameni

 

Hello @Nash,

 

Thank you for the update, I have highlighted your post to our Support team for further looking into this issue. They will get back to you for further investigation.

 

Thank you.

Nash

woah thanks! thats so awesome of you.

 

cheers