Cant connect with freedome while using Kaspersky.

Nash Posts: 9 New Member

I tried the trial period for freedome on windows 7 and 8.1 while using kaspersky, and i always get the same notification from Kaspersky "Cannot guarantee the authenticity of the domain to which the encrypted connection is established"  and the reason for that is "The certificate chain is not complete".


I can only use Freedome after disconnecting Kaspersky, which isnt a good thing.


Awaiting your kind support regarding this issue.


  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee

    Hello Nash, 



    We use our own certificates so we don't have to rely on 3rd party certificate provider that may not always be reliable (there has been several cases where the certificate providers have been hacked/abused).


    Is it possible to exclude or whitelist Freedome from Kaspersky scan?


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