Fredome not working after upgrade

Hi
I have upgraded to the latest version of the program and now it wont run, I got the message about installing the new driver this i have done, and i rebooted now it wont run, the service is not starting either and i have attempted to start the service manualy but it wont, I am under windows 7
Plesae help
Cliff C
1 1Like
This discussion has been closed.
Comments
Regards
Cliff Cook
Hi Cliff,
'
Please open a support ticket in order to further investigate on this issue by our support team.
Hi
I have already done this and i have just sent back the log files requested by the support team
Regards
Hi
I have also upgraded to the latest verson of the program, the program is starting but will not start the protection. i have tried the solution that is posted on your webside "Freedome for Windows requests for reboot or
fails to connect with an error message" but that solution doesn`t work for me.
My pc is running Windows 10 and the program worked just fine until the latest update of the program.
Hope you can help me to find a solution fast.
Stig Tore
Hi cliffc!
Have your problems with this program been fixed?
Hi
I opened a support ticket as suggested and eventualy i was told to check a reg entry, allthough i was not officaly told, becaue i have some IT knowlage, i work in support, so i chainged the reg entry to what support told be it should be,re booted and this allowed Fsecure to work again,