Put subscription code in but didn't work

ricky1

I renewed a subscription for 3 devices. Got the code but when put it in got the answer can't verify the code try again later

Ben

Hello ricky1,

 

Could you confirm how long you have left on your current subscription?

ricky1

40 days

ricky1

Still waiting for an answer please

Ben

Hello ricky1,

 

You can input a new licence only when you are close to the end of your current period(currently 10days but it will be increased to 30days). 

Therefore with 40days you will encounter the problem you mentioned.

ricky1

Thanks