Low speed with Freedome but not with Tunnel bear

bbeijer

Hello,

I have been very happy with Freedome.

But now I note very low speeds when using Freedome, around 0,2 Mb/s.

If I switch to Tunnel Bear I get around 4-5 Mb/s, and if I switch of my VPN:s altogether and use my present Wifi connection in Spain, I get 5-8 Mb/s.

 

I have sought solutions on your community site but as of yet not found anything useful. Most recently I tried Flush DNS (https://community.f-secure.com/t5/F-Secure/My-network-connection-suddenly/ta-p/66007, to no avail for speeding up my Freedome.

 

Do you have any other suggestions I could try. I would like to revert to FreeDome if I can.

[Deleted User]

Hello Bbeijer,

 

Could you give us more details on the platforms you are using and if the problem occurs on every virtual location or simply one?

bbeijer

Hello Ben, I am using Win 10 on an I7 laptop. I am travelling abroad. Also on my Android Phone Galaxy ote 3 and  and Samsung Tab S. I use the VPN from one and same place, which has an average slow Wifi (7-9 MBS).I mostly use the VPN to enable for my wife to watch TV from home.  Initially my Freedome worked fine. But after a few days it slowed down a lot on all three platforms, making TV reception jumpy. But only using Freedome, not the other VPN I am trying. So I am quite puzzled. Any suggestions to bring my Freedome up to speed again would be highly appreciated.

bbeijer

No help as of yet

[Deleted User]

We had the last few days problems on our Swedish location.

The issue should now be fixed.

 

We also had recently some trouble with the Belgian location.

 

Are you trying to use either one of these locations? 

bbeijer

I am using the Swedish connection. Will retry.