Reinstalling F-Secure Safe


I have had to reinstall Windows 7 on a desktop PC, next F-Secure (I am a Virgin Media customer). I have logged on to F-Secure and it tells me I am protected - but there is no sign of it in All Programs or Program Files. I have hunted through F-Secure and Virgin Media websites, but I can't find any way to download and reinstall F-Secure. I have tried "Chat with an expert" twice, but this just meant half-an-hour of waiting around for no response. Can someone advise me?


  • Simon
    Simon Posts: 2,667 Superuser

    You will need to login to your SAFE Portal and reinstall it from there.  I believe Virgin customers may have to go via their own Virgin portal to get to the F-Secure portal, but I'm not 100% sure of that, as I'm not a Virgin customer myself.

  • MrM
    MrM Posts: 3 Observer

    Doesn't help at all

  • PeteC
    PeteC Posts: 2 Observer

    I agree with Mr m NMewbie - I have exactly the same problem and cannot find a reinstall option on the Portal. Does anybody know where to look?

  • Frosty54
    Frosty54 Posts: 1 New Member

    Thankyou Thankyou Thankyou.

    It worked.

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