Reinstalling F-Secure Safe

I have had to reinstall Windows 7 on a desktop PC, next F-Secure (I am a Virgin Media customer). I have logged on to F-Secure and it tells me I am protected - but there is no sign of it in All Programs or Program Files. I have hunted through F-Secure and Virgin Media websites, but I can't find any way to download and reinstall F-Secure. I have tried "Chat with an expert" twice, but this just meant half-an-hour of waiting around for no response. Can someone advise me?

Accepted Answer

Comments

  • SimonSimon Posts: 2,661 Superuser

    You will need to login to your SAFE Portal and reinstall it from there.  I believe Virgin customers may have to go via their own Virgin portal to get to the F-Secure portal, but I'm not 100% sure of that, as I'm not a Virgin customer myself.

    George667
  • MrMMrM Posts: 3

    Doesn't help at all

  • PeteCPeteC Posts: 2

    I agree with Mr m NMewbie - I have exactly the same problem and cannot find a reinstall option on the Portal. Does anybody know where to look?

    boygreene
  • Thankyou Thankyou Thankyou.

    It worked.

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