F-SECURE SAFE code keeps saying invalid

Purchased Acer phone from Ideal World and it came with 1 year internet security for 3 devices, but when I enter code it just keeps saying invalid code


  • Vetraci
    Vetraci Posts: 156 Adventurer

    Is your code for...


    F-Secure Safe  or  F-Secure Internet Security?


    Unfortunately these are two different products! So make sure you got the right one.

  • Card reads F-SECURE SAFE Internet Security for all devices and is for 3 devices for 1year


  • Vetraci
    Vetraci Posts: 156 Adventurer

    Then call or chat with F-Secure customer support for further help!

  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Hi tonimarie,


    May I know on which device/OS are you trying to enter the code for the IS? Have you tried to copy paste the code if you are typing it otherwise? Did it work?

  • Hi the IS came with an Acer smartphone, so it is this device I am trying to get it on. I am not very technically minded so the copy paste thing I don't understand
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