Are you seeing the different language during the installation itself? Could you please post a screenshot of the install page with the different language?
Usually, the installer language for the Freedome product is determined from the system locale in the computer. If system locale has the language set to Japanese, it might take that language during the installation. There is a youtube video how the system locale is set, see here: https://www.youtube.com/watch?v=iDuNGCQY7II
Please try to change it to English and retry the installation.
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Hi mrtomnas,
Are you seeing the different language during the installation itself? Could you please post a screenshot of the install page with the different language?
Did you download the installer from this link?
Yes I used that link from
https://download.sp.f-secure.com/freedome/installer/Freedome.exe
here is what it looks like when I run the program
thanks for any help
Hi mrtomnas,
I will check on this with our Product team and get back to you soon.
Hi mrtomnas,
Usually, the installer language for the Freedome product is determined from the system locale in the computer. If system locale has the language set to Japanese, it might take that language during the installation. There is a youtube video how the system locale is set, see here: https://www.youtube.com/watch?v=iDuNGCQY7II
Please try to change it to English and retry the installation.
Hi mrtomnas,
Did the above option help you with the installer language change? Any updates which you can share with us about this?