free trial download in japanese ??

When I download the free trial from the website and run  Freedome.exe.

The install pops up in what I assume is Japanese. Tried again many times with same results.

Running   Windows 7 Home Premium 64-bit SP1

Iam in the Usa  Thanx in advance for any help.

Comments

  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Hi mrtomnas,

     

    Are you seeing the different language during the installation itself? Could you please post a screenshot of the install page with the different language?

     

    Did you download the installer from this link?

  • Yes I used that link from 

    https://download.sp.f-secure.com/freedome/installer/Freedome.exe

     

    here is what it looks like when I run the program

    thanks for any help

     

    1.jpg

  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Hi mrtomnas,

     

    I will check on this with our Product team and get back to you soon.

  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Hi mrtomnas,

     

    Usually, the installer language for the Freedome product is determined from the system locale in the computer. If system locale has the language set to Japanese, it might take that language during the installation. There is a youtube video how the system locale is set, see here: https://www.youtube.com/watch?v=iDuNGCQY7II

     

    Please try to change it to English and retry the installation.

  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Hi mrtomnas,

     

    Did the above option help you with the installer language change? Any updates which you can share with us about this?

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