Unable to start a scan
clogger Posts: 1
I am unable to ssart a scan and I get the undernoted message:
"Could not start a scan".
PC also saying that virus and spyware protection malfunction.
Can anyone help?
Simon Posts: 2,674 SuperuserDo you have any other security software on the machine which may be conflicting with F-Secure? If so, this will need to be fully removed for F-Secure to function correctly.
If not, then I would suggest a simple first step of re-booting the computer, and see if that cures the problem.
My second suggestion would be to reinstall your F-Secure product, and see if that fixes things.
If that doesn't help, then we will need some further information, such as which F-Secure product you are using, and on which OS.6 1Like
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