I can't launch freedome

Hello,

 

When I try to launch freedome, it starts and immediately stops.

 

Here's the pvpngui.log last lines :

 

2015-11-23 17:42:25.639 [20a8.277c]  I: ***  LOGGING STARTED  *** (UTC+00:00, local:+1:00, session: 0x1)
2015-11-23 17:42:25.639 [20a8.277c]  I: QtHelpers::initializeCCFLog: Version  1.0.1958.0
2015-11-23 17:42:26.805 [20a8.277c]  I: PvpnGui:Smiley TonguevpnGui:
2015-11-23 17:42:27.040 [20a8.277c] .W: QQmlApplicationEngine failed to load component
2015-11-23 17:42:27.040 [20a8.277c] .W: qrc:///main.qml:1 module "QtQuick" is not installed
qrc:///main.qml:5 module "QtWebKit" is not installed
qrc:///main.qml:4 module "QtGraphicalEffects" is not installed
qrc:///main.qml:3 module "QtQuick.Controls.Styles" is not installed
qrc:///main.qml:2 module "QtQuick.Controls" is not installed
qrc:///main.qml:1 module "QtQuick" is not installed
qrc:///main.qml:5 module "QtWebKit" is not installed
qrc:///main.qml:4 module "QtGraphicalEffects" is not installed
qrc:///main.qml:3 module "QtQuick.Controls.Styles" is not installed
qrc:///main.qml:2 module "QtQuick.Controls" is not installed
qrc:///main.qml:1 module "QtQuick" is not installed
qrc:///main.qml:5 module "QtWebKit" is not installed
qrc:///main.qml:4 module "QtGraphicalEffects" is not installed
qrc:///main.qml:3 module "QtQuick.Controls.Styles" is not installed
qrc:///main.qml:2 module "QtQuick.Controls" is not installed
qrc:///main.qml:1 module "QtQuick" is not installed
qrc:///main.qml:5 module "QtWebKit" is not installed
qrc:///main.qml:4 module "QtGraphicalEffects" is not installed
qrc:///main.qml:3 module "QtQuick.Controls.Styles" is not installed
qrc:///main.qml:2 module "QtQuick.Controls" is not installed
qrc:///main.qml:1 module "QtQuick" is not installed
qrc:///main.qml:5 module "QtWebKit" is not installed
qrc:///main.qml:4 module "QtGraphicalEffects" is not installed
qrc:///main.qml:3 module "QtQuick.Controls.Styles" is not installed
qrc:///main.qml:2 module "QtQuick.Controls" is not installed

2015-11-23 17:42:27.040 [20a8.277c] *F: main: Failed to resolve window
2015-11-23 17:42:27.040 [20a8.277c]  I: main: exit:  -1
2015-11-23 17:42:27.042 [20a8.277c]  I: IPCManagerPrivate::IPCManagerPrivate:
2015-11-23 17:42:27.124 [20a8.277c]  I: ***  LOGGING ENDED  ***

 

What should I do ?

 

w°w

Accepted Answer

Comments

  • LakshLaksh Posts: 4,444 Community Manager

    Hi whip,

     

    May I know what is the OS in which you are having this issue with Freedome? Is there any other error message visibly seen when trying to turn on Freedome?

     

    Is this a fresh installation of Freedome or happening after an upgrade of Freedome?

  • whipwhip Posts: 5

    Windows 10 Family edition.

    No error messages visible... except in the log I posted.

    I installed it two months ago.

    Freedome failed when I had to restore windows at an earlier time with restore points.

  • whipwhip Posts: 5

    and then ?

     

  • LakshLaksh Posts: 4,444 Community Manager

    Hi whip,

     

    If you have restored Windows to an earlier date with Freedome installed, then Freedome might not work after the system restore. You have to reinstall Freedome on this device in which you have done a system restore to make Freedome work.

  • whipwhip Posts: 5

    Should I save my params ? It's a free account. I'm not sure if I'll get the days left.

  • LakshLaksh Posts: 4,444 Community Manager

    Hi whip,

     

    Could you please confirm if you got Freedome from SAFE trial account? Or please provide us more details as to how did you get the Freedome code from?

This discussion has been closed.