remove devices when renewing subscription

macmac
macmac Posts: 6
in F-Secure Internet Security

hi

i need to renew my subscription but i need to remove some of the devices attached to my account licence.  how can i see what devices are attached to my account and how do i remove unwanted devices?  

 

Like

Comments

  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Hi macmac,

     

    May I know which F-Secure product you would like to renew?

    Like
  • macmac
    macmac Posts: 6

    F-Secuire SAFE

    Like
  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Hi macmac,

     

    You may refer to these articles here and here for managing/removing the devices from the SAFE portal. This article also mentions about resuing your current license for another device.

    Like
  • macmac
    macmac Posts: 6

    i need to change the licence from 10 devices to 5 as i renew my subscription.  how do it do that?

    Like
  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Hi macmac,

     

    If you would like to change the number of devices from 10 to 5 (decrease in number), please contact our support team through a support ticket so that they will assist on this issue.

    Like
This discussion has been closed.

Categories

Pricing & Product Info