subscription

can someone please help me, trying to renew my subscription is sending me round the bend. I have tried to renew since I had the reminders come up on the screen but no luck. I contacted F-SECURE through their chat facility but got nowhere.I have since managed to pay my subscription today 07/11/2015 the money has been taken from my account but it still says that my subscription has exoired.
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Hi jezzak,
Sorry to hear about your renewal issue with the SAFE. I have notified about your post to our support team so that they can have a look further on this issue.
Hi @Leaving_You,
Since you mentioned you had been speaking to our support via phone, would you be able to provide me the case number so that I can communicate it to our support team for further checking?
Regarding the community posting issue, what is the error you get when you try to start a new thread? Could you please elaborate more on the posting issue to check further?
Same problems with my renewal - try to renew through the virgin media offer email and directly on the website. It just says Ive renewed for the current period and I will be contacted by email to renew.
That was 3 renewal emails ago, my subscriptions expires very shortly, I cant get any response from the on line help team.
Think I will go elsewhere!
Hi colver,
You may contact our support team in order to troubleshoot further on your renewal issue with SAFE. Please try to open a support request with our team or chat with our Experts regarding your issue.