F-Secure Freedome unable to start protection
I have posted this message two weeks ago but didn't get any answer.
I have been using Freedome on my surface pro 3 running on windows 10 without any problem. Then F-secure released a new update which I installed. Since then Freedome stopped working . The protection remains OFF and there is nothing I can do to change that. I uninstalled the software using the uninstall tool then I tried to reinstall without success. I have exactly the same results. After a while I have a message saying there is a problem and a diagnose option which just creates the fsdiag.7z file. It is a bit frustrating for a tool that I paid for and which used to work fine before.
More over I paid for 3 instalations and when I reinstalled it deducted one activation so when I tried to activate it on my iphone today (I already have it on an ipad) it didn't accept it. So I would like to have an other activation key please
I hope you can find a solution quickly.