My Vpn connection won't stay on

Yolo
Yolo Posts: 1
in F-Secure FREEDOME
The server certificate has expired I've paid a yearly subscription??
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  • Laksh
    Laksh Posts: 4,444 Former F-Secure Employee

    Hi Yolo,

     

    May I know if you see any kind of error message in your Freedome product? In which device is Freedome installed? What happens when you try to turn on your Freedome?

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  • Swoggy
    Swoggy Posts: 1

    Hi Laksh - I started getting the server certificate expired error this morning. Running a newish iPad model MD786CL/B   iOS version 9.3.2.   Subscription expires March 2017.   Freedome seems to be running on my laptop fine.  Please advise

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  • Laksh
    Laksh Posts: 4,444 Former F-Secure Employee

    Hi Swoggy,

     

    Can I have a screenshot of the error message to get a better idea about it? Does it always occur when you try to turn on Freedome?

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