My code didnt work

Ego
Ego Posts: 3
in F-Secure FREEDOME

i have reinsatalled my freedome  then i will activate my code but i cant activate "the max activations has been reached,,

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  • Laksh
    Laksh Posts: 4,444 Community Manager

    Hi Ego,

     

    May I know how you purchased the Freedome license for your devices?

    Is this a single license or a multi license code? How many devices currently have this code installed?

     

    Could you please provide us the screenshot of the error message as well?

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  • Ego
    Ego Posts: 3

    its a multi device code and i have installed not one code now because i had problems with the  windows 10 installations on my device

    the problem is =  The max installations has ben reached please buy a new license

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  • Laksh
    Laksh Posts: 4,444 Community Manager

    Hi Ego,

     

    Sorry for not getting back to you sooner, but is your issue still happening? If yes, could you please send me your purchase details as a private message so that I can check further on this one? I would need details like your Freedome code purchased, Invoice number and also the screenshot of the error message seen.

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  • Ego
    Ego Posts: 3

    hello i had get my code from the gamescom 2015 from the stand mad crock  here is a screen shot of the problem sry but the message is on german i have a problem the file is to large

    here is the problem code :   Du hast für diesen code die maximale anzahl and möglichen installationen erreicht . bitte tätige einen neuen kauf, um dein freedome abonnement zu erweitern

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