I recently reinstalled my phone

FuzzBoss
FuzzBoss Posts: 2 New Member
in F-Secure VPN
I recently reinstalled my phone. I just had activated 6 months subscription before I reinstalled. And I can't activate the code again. Please help me
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Comments

  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee

    Hi FuzzBoss,

     

    May I know how did you purchase your Freedome code for your phone (for 6 months)? What is the error message you get when you try to activate your code?

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  • FuzzBoss
    FuzzBoss Posts: 2 New Member
    I bought it from a small store in Sweden and when I try to activate the code it says "You have reached the maximum number of installations with this code. Please make a new purchase to extend your Freedom subscription"
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  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee

    Hi FuzzBoss,

     

    Please send me a private message with your purchase details like the invoice/receipt/code used/purchase reference number in order to check further on this. Please also send me a screenshot of the error message seen.

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