Code not working

vic1

I have freedome vpn installed on about 5 devices. Now, I had to refresh the devices all over. However the previous keys wont' work anymore. Can you please help?

[Deleted User]

Hi vic1,

 

May I know how you purchased your Freedome code for your 5 devices?

vic1

It was via your September promotion for free service for 1 year. I obtained 2 sets of 3 codes each. I used only 5.

[Deleted User]

Hi vic1,

 

Was it got via the MySafe account, the Freedome campaign which ended in September? Have you purchased your Safe licenses in your MySafe account? 

 

If it was the Safe trial account through which you got your Freedome codes, then, our limited offer was “Buy SAFE, Get 1year of Freedome for free” offer. Consumers who do not pay for SAFE after the trial period, will be prompted to pay to continue using Freedome for free. Even if some may have abused our offer, Free Freedome Premium with SAFE trial was not offered by us, and it won’t be supported by F-Secure.

 

If it was a different promotion, kindly provide us more details of your September promotion so that we can check this.

vic1

Thank you for replying back. Please understand it wasn't abuse. I simply had 5 lines and saw this deal some place.