Activation on IPad

I have a 5 unit licens on Freedome that was bought trough Cleverbridge (xxxxxx).

 

When trying to activate my IPad it wants me to state my "konto-ID" = account-ID. (Sorry that the message is in swedish). In the top it says "Aktivera ditt konto"=Activate your account.

 

I have my subscription-code (in the form XXXX XXXX XXXX) however I do not know my account-ID - how do I get one?

 

I use mixed platforms (Iphone, IPad and Mac).

 

IMG_5972.png 

 

EDIT: Removed personal identification information

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