my subscription is not working after upgrade OS :(
in F-Secure VPN
Today, after upgrading my Mac to the latest OSX 10.11, F-Secure's Freedom (VPN) app asked me to subscribe again!
So I typed down my ( one year , 3 devices ) subscription but it's telling me I have used the maximum devices. I am only using it on one device ( Mac) and have never ever used it on any other devices at all.
I think it is probably because I formatted my laptop before and the app thinks it is new device, which is what I was informed before according here
I am not sure if I should post my F-Secure's Freedom (VPN) subscription here to get it checked or not
can any one help me out please ?
I attached a picture of the screen
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