About the subscription code offer

massi93 Posts: 1 New Member

Hey guys , I have a doubt. I 've activated my 3 free codes for 1 year each for Windows. Now  freedome says "xxxx" days remaining. Suppose I reinstall windows or format my pc, Am I still having those remaining days?


Thanks for ur time


  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee

    Hi massi93,


    Your Freedome codes should be valid till the date of their expiry. However, when you reinstall Freedome after a Windows reformat/reinstall, it uses one of your available subscription(s) as each installation consumes one subscription. This may deplete your available subscription(s) resulting in a situation where the product does not allow you to activate with the same code anymore. You may see the error message: "Could not verify your code." Our RND team is working on this issue. You may find more details about this in this article.


    If you happen to have any issues during your reinstallation with the above error message, please reply to this post so that we can check further.

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