connect error

error : there was a problem connecting to the server Smiley Sad (windows 8.1)

Comments

  • Laksh
    Laksh Posts: 4,444 Former F-Secure Employee

    Hi arash,

     

    May I know which location you were trying to connect when you got this error? Did the error occur to all the locations?

     

    arash
  • arash
    arash Posts: 2

    hi

    my location= iran

    Did the error occur to all the locations? No . just me!

     

  • Karaoke
    Karaoke Posts: 11

    I have the same exact problem.

     

    I'm located in Iran too and on Tuesday, Freedome stopped working here. The software is no longer able to connect to any of the servers/locations.

     

    Seems like Freedome servers have just been banned in Iran. Please help us. 

    arash
  • Behzad
    Behzad Posts: 7

    Hi

    i have same problem  with windows 7 ,

    but my other device like andriod work Properly.

    PLEASE HELP.

    be  note that we faced problem after updating Fredome vertion.

    best regards

    arash
  • Karaoke
    Karaoke Posts: 11

    Anybody????!!!!

     

    I don't think it's a good idea to leave a customer high and dry. We are no longer able to connect to any of the serevrs and awaiting a response. 

  • Ben
    Ben Posts: 2,641 F-Secure Product Expert

    Hi, 

     

    Unfortunately it seems that Iran is actively blocking most VPN (various vendors).

    Did you already try to change virtual location(exit nodes), some might not  have been yet blocked?

  • Sasar
    Sasar Posts: 7

    I have a note 5 and after installation f-secure freedome

    My app does not work and not connect to server

  • Sasar
    Sasar Posts: 7

    I am locate in iran . I have this problem too. My platform is android and i subscribed yearly.

    Support team cannot solve it.

    Support team is responsible to solve it and introduce a server to connect from iran

  • Sasar
    Sasar Posts: 7

    Would you please add another virtual server or server like other vendours like hotspot shield ?

  • Laksh
    Laksh Posts: 4,444 Former F-Secure Employee

    Hi @Sasar,

     

    I have merged your other post to this thread as I saw you already posted your reply here.

  • Sasar
    Sasar Posts: 7
    Hello,
    All of locations/servers do not connect.
    Miladplus
  • same here Smiley Indifferent what should we do?
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