Paid subscription on Google Play, but not showing on my android

Bruce
Bruce Posts: 18
in F-Secure FREEDOME

I paid for a year's subscription on Google Play, confirmed the payment went through, however Freedom says I need to go to FSecuew to purchase another subscription. Please assist.

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  • Laksh
    Laksh Posts: 4,444 Former F-Secure Employee

    Hi Bruce,

     

    If you have purchased Freedome from Google Play or Apple App Store, you can have Freedome installed on all your other devices as long as these devices are registered to the same Google email address (Google Play) or Apple ID.

     

    Is your phone using the same google email  address as the one through which you purchased? You may check this link for more information on this.

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