Recent f-secure software upgrade has now caused a problem
paulw
Posts: 5
On 26th Sept, had been requested to upgrade the latest software for F-Secure 2015, including an updated version for manual scanning and a compatiblility for windows 10...however.
Since this upgrade my f-secure window box produces a blank grey screen and can not access the options, apart from the launch pad only which do not allow the main settings, as well as the F-secure logo being invisible on the taskbar. Whether for using a windows vista system, the windows 10 compatibile upgrade has now caused access to the F-secure unable.
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It requested to restart after the new update was installed, hence when the problem occurred. I even restarted the PC twice, to be sure....if uninstalling and reinstalling may help then I shall least try.
And, so, uninstalling and reinstalling had sorted the problem out.....why did I not think of that?
It clearly needed to check what system compability for the software, after having a new update for a newer version.
Glad it's sorted.