Problem whit updating to latest version on Mac

Ack27
Ack27 Posts: 3
in F-Secure FREEDOME

When i am being asked to update to the latest version of Feedome ( now runnning version 1.0.1565.0) on my Mac i drag the Freedome icon to the applicationsfolder and choosing the optoion to replace the older version of Freedome, i got the message that this is not possibole because the object Freedome is already in use.

 

I have tried to shut Freedom off during the installation process but that would help either. Ihave also tried to restart the computer before installing.

 

Thank you for you help!

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  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Hi Ack27

     

    May I know what is the OS of your Mac? Could you please post the screenshot of the error when you try to drag the installer to the Applications folder?

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