F-Secure breaks auto rotation in windows 10 with latest update

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thewan
thewan Posts: 2 New Member
in F-Secure Internet Security

Using F-Secure Antiviturus on a HP Stream 7 running Windows 10, I realize that after the update that adds Windows 10 compatibility, my auto rotation is now broken. Uninstalling F-Secure and reinstalling the drivers for the sensor does not fix the problem, forcing me to reset my Windows 10 to fix it. Turning off deep guard does not work, and I am not sure which files should I exclude from F-Secure if that works. Please address this, auto rotation is a function of Windows, not some malware!

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  • thewan
    thewan Posts: 2 New Member
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    Is there anyway to disable deep guard during installation so that when F-Secure Antivirus starts after installation, deep guard is off so that it doesnt break anything?

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  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee
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    Hi thewan,

     

    In this case, it might need further diagnosis with the logs to narrow down on the issue. I would recommend to contact our support via a support request or contact our chat support with all the details.

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