Login problem

This morning I logged in with my normal email and normal password.

Then I was asked to pick a nick name. Never happend before.

I typed in my user name and got the message that it is already in use.


How can that be? and why my login does not take me to my account?



  • Simon
    Simon Posts: 2,665 Superuser
    Is this your login for the forum, or for which account?
  • my_id_ismartink
    my_id_ismartink Posts: 6 New Member

    If I recall it correctly I used log to these forum with ID only and to the beta communities with email.

    Now I cannot log in with ID only.How do I log in so that Id get recognized for my old ID?

  • my_id_ismartink
    my_id_ismartink Posts: 6 New Member

    The consequences are that my post count start from zero again.

    The other one is that I get all the notifications twice and even ntoifications from my own posts. ;-)

  • Ben
    Ben Posts: 2,020 F-Secure Product Expert

    Hi Martink,


    This is most likely an unfortunate consequence of the maintenance we had on Monday.
    I'll get back to you via Private Message on that matter.

  • MRusli
    MRusli Posts: 2 New Member

    Hi Ben,


    I too had a similar problems.


    I cannot login just now.


    It so happen that I have to reset my password.


    Is there a way that I can change back my Nickname?


    Now I become a new member?


    Something is croping up...


  • Ben
    Ben Posts: 2,020 F-Secure Product Expert

    Hi Rusli,


    You should now be able to access your old account.

    Let us know should you still have problems.

  • Rusli
    Rusli Posts: 1,006 Influencer

    Hi Ben,


    Thank you... very much appreciate your help.



This discussion has been closed.