Login problem

my_id_ismartink
my_id_ismartink Posts: 6
in News and Feedback

This morning I logged in with my normal email and normal password.

Then I was asked to pick a nick name. Never happend before.

I typed in my user name and got the message that it is already in use.

 

How can that be? and why my login does not take me to my account?

MRusli
1Like

Comments

  • Simon
    Simon Posts: 2,674 Superuser
    Is this your login for the forum, or for which account?
    Like
  • my_id_ismartink
    my_id_ismartink Posts: 6

    If I recall it correctly I used log to these forum with ID only and to the beta communities with email.

    Now I cannot log in with ID only.How do I log in so that Id get recognized for my old ID?

    Like
  • my_id_ismartink
    my_id_ismartink Posts: 6

    The consequences are that my post count start from zero again.

    The other one is that I get all the notifications twice and even ntoifications from my own posts. ;-)

    Like
  • Ben
    Ben Posts: 2,641 F-Secure Product Expert

    Hi Martink,

     

    This is most likely an unfortunate consequence of the maintenance we had on Monday.
    I'll get back to you via Private Message on that matter.

    MRusli
    1Like
  • MRusli
    MRusli Posts: 2

    Hi Ben,

     

    I too had a similar problems.

     

    I cannot login just now.

     

    It so happen that I have to reset my password.

     

    Is there a way that I can change back my Nickname?

     

    Now I become a new member?

     

    Something is croping up...

     

    Like
  • Ben
    Ben Posts: 2,641 F-Secure Product Expert

    Hi Rusli,

     

    You should now be able to access your old account.

    Let us know should you still have problems.

    Rusli
    1Like
  • Rusli
    Rusli Posts: 1,005 Influencer

    Hi Ben,

     

    Thank you... very much appreciate your help.

     

     

    Like
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