I can not activate the license

Ari_FI67

Hi

I received 5 licenses FreeDome, because I have F-Secure SAFE 5 pack. Now I have actived one lisence in my Mac and I tried actived another license in PC Windows 10 laptop. During two weeks FreeDome tell to me that it can't check licenses and now today FreeDome tell that all licenses is used. How I can see and define which computers are use FreeDome?

[Deleted User]

Hi Ari_FI67,

 

Do you see the message from Freedome on both your Mac and Windows 10 devices? What is the exact error message you under Freedome product in both your devices?

 

If you go under subscriptions under Freedome, are you able to see your license status for the device?

Ari_FI67

Hi

Freedome is OK in my Mac. But one question in first: I received one year free-license Freedome, because I have 5pack MySafe license; Is now Freedome license only (1) license or 5 licenses?

I got installed Freedome to one Mac and one Windows 10 computer perfectly. Then I tried install to third/fourth computers - both failed. Then error message were that all licenses already are used.

[Deleted User]

Hi Ari_FI67,

 

If you have Safe with 5 licenses, you will get the same amount of licenses for your Freedome via Safe as well (in this case, 5 vouchers for Freedome). However, please try to generate a new voucher for your other devices and use it. You may check the steps here on how to get your vouchers for Freedome from Safe.