Forgot/lost your security code? Read this.

AniaC
AniaC Posts: 275 Former F-Secure Employee
in F-Secure SAFE

Hi All,

if you have lost the security code for your mobile phone, kindly open a support ticket here:

http://www.f-secure.com/en/web/home_global/support/contact/request

 

 

 Lost security code cases have to be handled outside of the F-Secure Community.

 

 

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Comments

  • pusaqall
    pusaqall Posts: 41

    Thanks for this reminder. It really helped me a lot and also saved a lot of my time.

    image
    Like
  • jho
    jho Posts: 2

    Dear sir/madam,

    The subject below is related to the subject above its about requesting to rest my mobile security code for F secure anti theft application because i forgot my mobile security code for my nokia N8 thus resulting it for blocking the screen of my cellphone..and because of that it cause damages and inconvenience on my part coz i cant read all the messsages sent to me..i cant even acccess the menu of my cellphone,messages as well as the dialler coz the anti theft application is blocking on the screen..so whenever there is a new messages  i cant open it nor read it...so please have it reset so that i can use my cellphone again...

    Number: 1-499747291
    Created: 2012-03-22 05:20:04 PM
    Subject: requesting for reset on my nokia N8 because of F secure mobile security code that i have forgotten

    Hoping to have my cellphone back anytime today...

    Thank you very much


    Mary Jo R. Monte, R.N.

     

    Edit: Please do not publish your personal information here.

    tefarojaszeealbalushi80trungvuvuNeqko
    4Like
  • Jari-P
    Jari-P Posts: 79 F-Secure Product Expert

    Hi jho,

     

    We are investigating your support request. Our support will contact you as soon as possible.

    Like
  • jho
    jho Posts: 2

    TO ALL THE SUPPORT TEAM OF F SECURE:

     

    My sincerest thank you for responding immediately to my request...My nokia n8 is now working again....Thank you very much for granting my request...More power to all of you!!!

     

    Mary R. Monte, R.N.

    Dulish
    1Like
  • sunila
    sunila Posts: 2

    hi

    i am anoop

    my n8 anti theft code forgetted

    how solve

    pls help me

    i am hearing impaired

    kish678
    1Like
  • tefarojas
    tefarojas Posts: 1

    hello please can you tell me what to do ? i have a problem with the anti-theft on my nokia n8, i forgot the password , i contacted the technical support they told me to do thisbut that didn´t work

    please help me i want my phone back! Smiley Sad

    1) Borrow either your friend/family mobile phone.
     2) Type this code carefully into the SMS:
     open#0001063740#AhhHgsvjq1LGp7eLAG/MyBu0VBc= 
     3) Send it to your locked mobile phone.

    4) Follow the on-screen instructions accordingly.

     

    Like
  • safeway4ppls
    safeway4ppls Posts: 1

    i have forget the security code of my Nokia E5 please let me know how i can reset the security code as its written in mobile help option that send following mesage (#unlock#)on your device bute i couldn't understand that how i will send it on my device as i typed this message from my given trusted number but did't get back please solve my problem as i want to chage the sim. Looking forward to hear you soon

     

    Regards

    Like
  • suntattood
    suntattood Posts: 20

    You can contact F-Secure to help you with your forgotten or lost password. image

    Like
  • Jayson
    Jayson Posts: 595

    Hi raman,

    Kindly refer to AniaC's post to contact Support, reset security code cases have to be handled outside of the F-Secure Community.

    Thanks.


    Best Regards,
    Jayson

    Like
  • vedham
    vedham Posts: 3

    Hi,What is your mobile brand and model? If it is Nokia DCT or alcatel old phones,you can get the free master reset code form the site Unlock-free.com  and reset your phone.

    Like
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