Cannot renew MY SAFE subscription (Get error that "Campain has expired")
I bought some time ago reneval (physical paper box that contain reneval codes) for my current MY SAFE subscription (5 devices) and now I am trying to renew the subscription (for 5 devices) with the codes in the box BUT when I enter the details (renew with code) I get message that the campain has expired.
How can that be so?...
NOTE: There is no text about campain expiration in the purchased box!!!
How can I get my subcription to work with my puchased subscription?
Not sure, but maybe there's an issue when using old codes to renew licenses with newer codes, if you see what I mean.
We can't really deal with licensing issues on here, so I would suggest that you send in a support request, including the code(s) you want to use, and explain the situation. Hopefully they will be able to advise.
This discussion has been closed.
📢F-Secure Quiz Challenge📢
Join our online quiz session on June 15th, 2023, at 11:00 AM EEST and stand a chance to win prizes.