Subscription expired after beta trial
I signed up for the Freedome beta (Protection Log) for Mac and after installing the application found that it was unable to establish a connection. I therefore uninstalled the beta and reverted to the regular production version of the app which worked fine. Unfortunately, however, it said that my subscription had expired whereas I had almost a full year’s subscription remaining before trying the beta. I have a three device subscription but have only used one of the licences so far as I am saving the other two for equipment I intend buying next month. If I re-apply the subscription code to my iMac will I use up one of the two remaining licences? If so, how do I get the first licence back again?
I’ve reported this on the beta web site two weeks ago and have since emailed twice but have had no response to date. Can you please advise? TIA