The problem with flowplayer on the browser

As the topic when I want to watch a movie, flowplayer does not want to load, when disabling protection, movies load fine.

 

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  • LakshLaksh Posts: 4,440 Community Manager

    Hi klima89,

     

    To get more information on this issue, can you check the below options?

    > Does the issue happen with all the browsers? Or which browser is currently affected due to this issue?

    > When you mentioned you disabled the protection, did you disable any particular component of the program? May I know which F-Secure program is installed on your computer?

    > To narrow down the issue, could you try to check if the Flowplayer is denied in the 'Application Permissions' under Tools?

    > Please try to turn off the Firewall and check if the Flowplayer is accessible.

    > Is there any kind of error message when you try to load the player in the browser?

     

     

  • klima89klima89 Posts: 58

    Hi thanks for replySmiley Very Happy

     

    This happens on all the browser( currently i use Opera but on chrome and mozilla issue is still)

    I disable in the main menu option(tools), i use F-Secure anti virus but participate in the beta project and on FS protection is the same issue.

    I disable firewall and problem is still, the only thing that helps it stop protection in main menuSmiley Sad

    I noticed also that some files can not be retrieved when protection is enabled (browser does not respond when want the download)

  • Hi

     

    Of course are not together installed on the same computer. In options clicked on the option "Disable all security features". I also tried to turn off by turns DeepGuard and antivirus but only the option to disable all the features workSmiley Sad

    Sorry for my englishSmiley Very Happy

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