fs protection

@Ville Soon, my fs protection ended.

I have two weeks left.
This is  always renewed, but sometimes it went wrong.
Because we leave a few weeks... could you please renew it now for me allready?

Comments

  • FamousMarcel
    FamousMarcel Posts: 74 Observer

    @Ville see above message

  • FamousMarcel
    FamousMarcel Posts: 74 Observer

    Ow okey thanks Ville

  • Simon
    Simon Posts: 2,667 Superuser

    Hi @Ville

     

    I'm now getting a notification that my FS Protection license will expire in 4 days.  horror.gif Is the renewal coming soon?

     

    Cheers,

     

    Simon.

  • Ville
    Ville Posts: 720 F-Secure Product Expert

    Hi @Simon

     

    We had a bit of internal miscommunication and the licenses are still not extended. We'll try to get them sorted today. I'll post here when it's done.

     

    Ville

    (F-Secure R&D)

     

    Ville

    F-Secure R&D, Desktop products

  • Simon
    Simon Posts: 2,667 Superuser
    At least we know the renewal popup is working! Smiley Very Happy
  • Ville
    Ville Posts: 720 F-Secure Product Expert

    Hello,

     

    The licenses have now been extended. For the Windows client to update itself, you may need to wait multiple hours or you may select tray icon, right-click and select "Check for updates".

     

    If your license was not extended and you feel it should have been, please create a bug report and make sure you mention the e-mail address you use for fs protection login in the report. (In general, it would be advisable to keep same e-mail address in beta.f-secure.com and fs protection login)

     

    Ville

    (F-Secure R&D)

     

    Ville

    F-Secure R&D, Desktop products

  • Simon
    Simon Posts: 2,667 Superuser

    Thanks Ville.  hatoff.gif

This discussion has been closed.