fs protection

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@Ville Soon, my fs protection ended.

I have two weeks left.
This is  always renewed, but sometimes it went wrong.
Because we leave a few weeks... could you please renew it now for me allready?

Comments

  • FamousMarcel
    FamousMarcel Posts: 74 Observer
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    @Ville see above message

  • FamousMarcel
    FamousMarcel Posts: 74 Observer
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    Ow okey thanks Ville

  • Simon
    Simon Posts: 2,667 Superuser
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    Hi @Ville

     

    I'm now getting a notification that my FS Protection license will expire in 4 days.  horror.gif Is the renewal coming soon?

     

    Cheers,

     

    Simon.

  • Ville
    Ville Posts: 688 F-Secure Product Expert
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    Hi @Simon

     

    We had a bit of internal miscommunication and the licenses are still not extended. We'll try to get them sorted today. I'll post here when it's done.

     

    Ville

    (F-Secure R&D)

     

    Ville

    F-Secure R&D, Desktop products

  • Simon
    Simon Posts: 2,667 Superuser
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    At least we know the renewal popup is working! Smiley Very Happy
  • Ville
    Ville Posts: 688 F-Secure Product Expert
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    Hello,

     

    The licenses have now been extended. For the Windows client to update itself, you may need to wait multiple hours or you may select tray icon, right-click and select "Check for updates".

     

    If your license was not extended and you feel it should have been, please create a bug report and make sure you mention the e-mail address you use for fs protection login in the report. (In general, it would be advisable to keep same e-mail address in beta.f-secure.com and fs protection login)

     

    Ville

    (F-Secure R&D)

     

    Ville

    F-Secure R&D, Desktop products

  • Simon
    Simon Posts: 2,667 Superuser
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    Thanks Ville.  hatoff.gif

This discussion has been closed.