Just upgraded to windows 10

Wycliffe
Wycliffe Posts: 1
in Home Security Beta Programs

I have just upgraded to windows 10 and my F-Secure seems to have stopped running and F-secure does not want to run. Any ideas?

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  • korven_perkele
    korven_perkele Posts: 10

    i have tested the FS protection and Ultralight Beta. Both seems working. but in ultralight im not sure does it update..

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  • Ville
    Ville Posts: 753 F-Secure Product Expert

    Hi @Wycliffe

     

    We have heard some reports of this happening. Microsoft should not remove our product in Windows upgrade but apparently it sometimes happens. Most of the files from our installation are deleted and the product can't be recovered.

     

    The only way to fix this problem is to use Uninstallation tool and then do a clean installation.

     

    Ville

    (F-Secure R&D)

     

    Ville

    F-Secure R&D, Desktop products

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