F-Secure SAFE installer will not execute (Windows 10)

jets1

I just combated through Windows 10 upgrade from Windows 7 (64bit).

 

However, now after upgrading F-Secure SAFE installer that I downloaded from mysafe-portal, will not execute. It simply appears to be doing nothing. Download looks successful and I re-downloaded the installer as well.

 

What to do? Suggestions?

Simon

Sorry if this is too obvious, but have you tried a reboot?  Failing that, try running the F-Secure Uninstallation Tool, then try the installer again.

jets1

Yes, I did reboot

 

Will the uninstall tool work for Windows 10 as well? It is not mentioned, or I am blind I will try it though..

 

The story is that I first started Win10 upgrade without removing anything. Then I ended up in a situation where explorer.exe crashed right after login. After some struggling with task manager and command line without being able to fix the crash, I reverted back to Windows 7. While back in Windows 7, I uninstalled F-Secure and some other software I thought might affect and re-upgraded. Then Windows 10 appeared to be working like a charm.

 

Now, back in Windows 10, I installed my Dropbox app and then have been trying to re-install F-Secure SAFE.

 

Thanks for all tips and ideas.

jets1

Wellwell, I ran the uninstallation tool, restarted and behold, the installer executes. Weird, but it appears to work. Running scan as I write this.

Simon

There were probably bit left over from the last failed installation. FS doesn't like that. Glad it seems to be sorted.