Freedome license vs. fresh OS installed due to data loss

Hi F-Secure Community, I have bought a one-year Freedome license ~ 2 months ago, few days ago I had accidently wiped my Macbook data, and needed to reinstall fresh OS from scratch. So my question is, can I use the same license key I have? Or some F-Secure experts will have to verify my license and provide me with a fresh key, that I will be able to continue to use the service? Thanks in advance! Pawel

Answers

  • Khairul_AKhairul_A Posts: 272

    Hi pavel,
    Every installation of Freedome uses a subscription code. You'd need to contact one of our F-Secure Experts here on the Community to see if you can get your code released, for you to be able to reinstall and continue using the service.
    Cheers!

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