Resetting F-Secure boost lisence

I bought F-Secure boost for my old laptop and used it on 2 products. Then the charging jack broke on one of my laptops and I dediced to buy a new laptop and upgrade rather than get it fixed. I uninstalled the boost software off my laptop before it died completely and I could not charge it again as I wanted to use this product on my new laptNow when I try to activate the lisence on my new laptop it says I have used the product twice already and I cannot use it again. I want to use this product on my new laptop and as it is being used only once and has been uninstalled so reaslitically I should be able to use it again I have been told I need to reactivate the lisence but how do I do this? I don't want to have paid for a product I now can't use

Accepted Answer

Comments

  • JouniJouni Posts: 135 F-Secure Product Expert

    Hello Elisham,

     

    You can send me your username and serial by Private Message so that I can check it.

  • ElishamElisham Posts: 4
    Do you mean the key code and my name I bought it in? Not sure what information you mean
  • JouniJouni Posts: 135 F-Secure Product Expert

    Hi Elisham,

     

    Actually in this case only the key code would be needed.

  • ElishamElisham Posts: 4

    [Removed personal data]

  • ElishamElisham Posts: 4
    Thank you! It works now
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