"No network connection" on Mac OSX Freedome client when entering the code
![harri99](https://community.f-secure.com/applications/dashboard/design/images/defaulticon.png)
Hi,
Freedome Mac OSX lost the subscription information on version upgrade from the Beta version to the full version on last night. When I tryi to re-register using my existing code the application just shows "No network connection"-dialog and exits.
What to try next? The Beta version client did not have any issues and now I'm not able to use my subscription.
Regs,
Harri
Comments
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Hello Harri99,
In order to make sure all traces of the Beta version are gone, please proceed to uninstall as follows:
-Remove Freedome from /Applications.
- Delete the folders "/Library/Application Support/F-Secure/FSFreedome" and "~/Library/Application Support/F-Secure/FSFreedome"
-Remove "Your F-Secure Freedome Key" from your login keychain (it's in Passwords category).
-Reinstall the latest version available here.