Subscription not working

Hi, I have a 12 month 3 device subscription. I got a new laptop, replacing my old one, but when I enter my subscription code I get an error: "Could not verify your code. Please try again later"

 

Is this because I used 3 devices already? And if so how can I remove the old laptop from my list of devices to replace it with the new one?

 

Thanks.

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