Subscription not working

Hi, I have a 12 month 3 device subscription. I got a new laptop, replacing my old one, but when I enter my subscription code I get an error: "Could not verify your code. Please try again later"

 

Is this because I used 3 devices already? And if so how can I remove the old laptop from my list of devices to replace it with the new one?

 

Thanks.

Comments

  • BenBen Posts: 2,641 F-Secure Product Expert

    Hi bazscott,

     

    I'll contact you by private message on that matter.

  • emmegiemmegi Posts: 2

    Hi, have the same problem.

    Can you please contact me?

This discussion has been closed.