Subscription not working

Hi, I have a 12 month 3 device subscription. I got a new laptop, replacing my old one, but when I enter my subscription code I get an error: "Could not verify your code. Please try again later"


Is this because I used 3 devices already? And if so how can I remove the old laptop from my list of devices to replace it with the new one?




  • Ben
    Ben Posts: 2,641 F-Secure Product Expert

    Hi bazscott,


    I'll contact you by private message on that matter.

  • emmegi
    emmegi Posts: 2

    Hi, have the same problem.

    Can you please contact me?

This discussion has been closed.
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