Saying that Freedome is expired when it shouldn't be!
Hi, I get the message that my application Freedome is expired!But i paid 289 sek for a yearly subscription om may 15, 2015.
What shall I do?
Did something happened before your subscription started to show that it was expired? Reinstallation or installation on other devices?
Which type of subscription (multi-platforms or from Googleplay/App-store) did you purchase?
You could you also refer to this article.
No, nothing hapened before it expired. I had a free trial betaversion and then i bougt a multi platform in app-store. But it seems that the new subscription didn't work since my supscriptiins ended wehn my free trial ended. Now i only get the offer to buy it again - whre can I send a copy of the invoice from appstore so that I can get Freedome back again?
Did you have a free trial or a Beta version or both? There could be left over traces of the beta version.
Which Operating system are you using?
Also multi-platform subscription can only be purchase in you web-store and not through app-stores. Could you provide the exact name of the store you purchase the product in?
I only have one apple account on Itunes Store, in which i made the purcase. I have problems with all my devices - it says it has expired on my computer, iPhone and iPad. And yes, i think to that it shoyuld be valid ;-)
Is it possible to send the invioce somewehere, som someone just can validate it and put me back on?
You can refer to this article. and contact us through Freedome’s Feedback menu.