complaint

Patlar
Patlar Posts: 4 New Member
in F-Secure Internet Security

How does one lodge a complaint about the level of technical support and to whom does one send the complaint offered my F-Secure

Regards,

Pat

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Comments

  • Simon
    Simon Posts: 2,674 Superuser
    Other than by the usual channels, no idea, sorry. But, is there anything we may be able to help with regarding your problem?
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  • unhappybuyer
    unhappybuyer Posts: 15

    Agreed.  There is absolutely no Customer Service consideration - no way to get technical support & no way to even complain about the complete lack of any consideration for customers.

    Time to dicth F-Secure for a company who actually cares about their customers.

     

     

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  • Ben
    Ben Posts: 2,641 F-Secure Product Expert

    Hello All,

     

    You can indeed voice your complaint through normal channel(support requests). We also forward the complaints made in this community.

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  • unhappybuyer
    unhappybuyer Posts: 15

    ...and forwarding complaints gets you absolutely nowhere !!

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