Freedome blocking Sonos Songaz on iOS

bdeflin1
bdeflin1 Posts: 3
in F-Secure FREEDOME

Getting error message "Unable to browse music." with Freedome over Sonos Songaz music streaming service with Apple iOS 8 devices. Any guidance on trouble shooting?

 

thanks,

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  • Tehfcae
    Tehfcae Posts: 107

    From what I gather from Songza's website they use location data from both IP address and GPS. When the app gets two different locations from these, which will happen with a VPN, the app can crash or not allow access. At any rate the issue is not with Freedomes as they do not do any filtering aside from torrent filtering in a few specific locations. The issue is that Songza would not work with any VPN. You should contact them and notify them that their app does not work when connected to a VPN.

     

    Their contact page: https://songza.desk.com/customer/portal/emails/new.

    bdeflin
    1Like
  • bdeflin
    bdeflin Posts: 6
    Very helpful! Thank you very much.
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