Virgin Media user can't send emails when Freedome is ON

MJF

I have tried SMTP with  port is 25 and 465  and  SMTPS. with  port is 25 and 465.as recommended none of which allow emails through.  Since I came to F-secure through Virgin media in there a solution for virgin emails?

If no one has a solution, what do I say to Virgin media technical support to seek a solution from them?

 

Any help appreciated as without it Freedome is no use to me!

 

Thanks

Ben

Hello MJF,

 

Please refer to this article for information on that matter.

MJF

Thanks Ben,

But my post said I have tried all the solutions offered there and they did not work.  I had hoped, since so many members are Virgin Media, there would be someone with a spacific answer.  

Thanks for trying,

Martin

Ben

Hello MJF,

 

Sorry to hear that you couldn't make it work. I found this page from VM's page.

 

As mentioned in our article "this is a ISP specific configuration change".

Let's see if someone can help you on that matter.