trying to install 2nd of my 5 lisences.....says lisence already in use

im trying to install 2nd of my 5 lisences on another laptop.....it keeps saying  lisence already in use

 

emailed all 4 other lisences to sam laptop...........all of them say lisence in use when email is opened

 

infuriating

 

now chat says no technicians available

 

i paid $25 for this 

 

what a waste of my money

 

can someone help?

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  • im trying to install 2nd of my 5 lisences on another laptop.....it keeps saying  lisence already in use

     

    emailed all 4 other lisences to sam laptop...........all of them say lisence in use when email is opened

     

    infuriating

     

    now chat says no technicians available

     

    i paid $25 for this 

     

    what a waste of my money

     

    also when i look at lisences it shows i have only used 1 and thats on this laptop, but even that says "lisence not in use"

     

    is this a joke!!!!!!

     

    can someone help?

  • I get the same thing, just click on Reuse same license which should be the 2nd radio button and it would re-activate the license on your current machine removing it from the previously installed license on the older machine. Happens to me always when I format.
    Ukko
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