my computer had a lot of malware and I had to have it repaired it cost me £80 to have it repaired. I have fsecure for ther last 14 months so my computer should of been protected and it wasn't. i'm very unhappy with this as paid for fsecure as protection for my computer and it failed. also I reported this problem by live chat and phone and no one got back to me.so angry as fsecure shouild of done it's job and all i'm getting is nowhere with them. i rang and they said you need to ring another num,ber thye gave me 6 different num,bers and each person gave me an excuse, then was told the manager was going to call me and that was 2 days ago.